SUPPORT

Of vital importance, the support and maintenance service will not only enable the day-to-day running of AerVox's value-added solutions at optimum performance levels, but will also allow the deployment of new services as they come on stream. This is of course accompanied by a constant monitoring of the overall system and the ability to take immediate action to aliminate any potencial malfunction.

Our support programs include:

Standard Support (8x5): provides engineer-to-engineer interaction "on-call" during extended business hours.

Premium Support (24x7): guarantees a very short reaction time with a twenty-four by seven days coverage.

Onsite Support: is suited for critical solutions where an engineer is required to be available at the client premises.





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